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Sounds to me like you are trying to access an old e-mail account that you used your old Public Mobile number as a means of perhaps recovering login credentials? Like perhaps they send a code or something to your phone number to change login?
Is that what you mean???
I'd say you should be able to contact the e-mail service provider and provide alternate credentials. Just let them know the phone number you had used is no longer accessible; hopefully they can supply a backup means of assisting.
Let us know if you can. GOOD LUCK!!!
@kas You meant you want to get your old phone number back?
It might be possible the number you got was from PM/Koodo/Telus originally. But you got it from another provider and then ported into PM, then you would have to contact the original provider
you can try to open a ticket with PM Support and confirm if the number is still available and they agree to assign you back the number after you join
**Monitor your Community inbox, envelope on the top right, after ticket is opened. CS Agent will reply and work with you via messaging there