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I have a issue for my public mobile app account

Linda35
Great Neighbour / Super Voisin

Hi Team,

Need someone help to fix my issue almost 2 weeks I am struggling to logged in but it’s not sort out yet.. this is very painful.. Could you please or someone help me out on my issue in order to fix. That would be great help for me.

 

thank you 

3 REPLIES 3

Handy1
Mayor / Maire

@Linda35  Please use this direct link to support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

JRod
Deputy Mayor / Adjoint au Maire

@Linda35 

Is this a brand new account or have you been a subscriber for a while? 

If it’s a brand new account you will have to finish the activation using the app for the account to be fully setup.

If you are an existing customer you might need to reach out to customer service.

Please click this link below to message customer service:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).

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