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I can't send pics on sms

Yossy107
Great Citizen / Super Citoyen

Hi there,

So I can't seem to send pics when I text.

Is there a way to fix it?

Thank you 

14 REPLIES 14

Yossy107
Great Citizen / Super Citoyen

It worked. Thank you so much!

Yossy107
Great Citizen / Super Citoyen

It works now!!! Thank you so so very much! I really appreciate it. Your the best!!!

JodyThornton
Good Citizen / Bon Citoyen

@Yossy107 

Restarting your device just reboots the OS and powers up your phone.  Your apps will still be in place.

JodyThornton
Good Citizen / Bon Citoyen

Why is my post listed as an "accepted solution"??  I'm actually asking a question.

Yossy107
Great Citizen / Super Citoyen

Is there a way I can reboot my phone without deleting my apps, texts and music on YouTube music?

JodyThornton
Good Citizen / Bon Citoyen

@softech 

Are you able to tell us how we accomplish this on an iPhone running iOS 12?  There is no setting beyond the APN server name.

softech
Oracle
Oracle

Thanks @Quincy1 

Personally, I see both 4D4F and 4D for MVNO value.   I think both work

Ok check the settings to see if they match and if not delete and enter again, reboot phone.

@Yossy107 

did you just update the OS to Android 14?  There has been some issue with OnePlus after the Android upgrade

With OnePlus, there might be a bit more work than simply updating.  Many confirmed that you need to delete the current APN profile first.  Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces.  Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
         (or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

Yossy107
Great Citizen / Super Citoyen

I just updated my phone a few days ago with the latest software and it was working before I updated it. I'm using a One Plus 11 

Yossy107
Great Citizen / Super Citoyen

I was working a few days ago until I updated the latest software on my android. My phone is a One Plus 11

softech
Oracle
Oracle

@Yossy107 

what phone do you have?

your phone might be affected by this announcement: 
https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

if you are using a device that released after 2017, generally, you can simply click Reset All networks or Reset network settings to get the latest APN

Also, you can make a manual update, here are the old and new settings

Old settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or        default,mms,agps,supl,fota,hipri

 

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or             default,mms,agps,supl,fota,hipri

hTideGnow
Mayor / Maire

HI @Yossy107 

PM just updated the MMS system.  Phone older than 2015 won't have MMS support anymore.  How old is your phone?

Sansan
Mayor / Maire

What type of phone do you have? There is a message regarding apn settings on phone prior to 2015.

Check see if this could be why.

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

 

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