How do I get through to an actual agent

[Juks]

I’ve been going in loops through the bot chat and it always takes me to a ticket pages that’s been “404 not found” for days already. Where is the customer support number or how do I get someone to reach out to me?!

[pmbc]

@Juks All of the PM support is online.  Other users try to help here in the community but if you need actual PM CSA's to help you, send them a PM using the link below.  You can interact via private message but there is no support to call or they won't call you.

[Handy1]

@Juks  You need to private message them , here you can use this direct link to submit ticket with CS_Agent 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[hairbag1 · Accepted solution]

@Juks 

Use this link to message a Customer Support person...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BUT...first let us help ...what's happening ?