How to send the message here private?

[Vika1818]

For verification I need to answer questions, your agent wrote that I have to log in to community and answer the questions privately. How, I don't see this option in my app

[softech]

@Vika1818 

I think agent was asking you to reply them in the Community inbox.  You can go to the inbox here 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

look for the CS_agent's reply and click on the message.   At the bottom of agen'ts reply, there is a box you can write back and send your response