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How can I log on to Public Mobility if I can't receive the verification code?

public202106271
Great Neighbour / Super Voisin

If I am out of town, I set my phone to airplane mode. I log in to my public mobile account, can you send the confirmation code to email instead of text message? Thank you!

 

 

 

 

4 REPLIES 4

public202106271
Great Neighbour / Super Voisin

Thank You!

Yummy
Mayor / Maire

Click on: ‘Didn’t get a code’ and you will get more options.

Yummy_0-1692807044654.pngYummy_1-1692807054098.png

 

Handy1
Mayor / Maire

@public202106271  Tap resend code a few times or if you see option for did not get code tap it . And you should bet option to send code to email instead . If no kick please submit ticket with support to help 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

HI @public202106271 

yes, they can send to email

on the security code page, click "Didn't receive code?" and the send email option would be there

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