Ported number from PC mobile- cant send/receive text messages
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-21-2024 04:18 PM
I recently ported number from pc mobile, i noticed today that i cant send or receive text messages. Pc mobile sim is not active anymore
- Labels:
-
Service
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-21-2024 04:21 PM
@AJ55 First try to reboot the phone and test public mobile sim if you haven’t already and know it can take up to two hours for the port to complete . Also did your reply YES to the confirmation text to port ? Leaving old provider sim in the phone ? In any event I can send you the porting team number private message for update or if you need support here’s a link
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-21-2024 04:20 PM
can you make calls and receive? data works?
reboot the phone first. If physical sim and you have another phone around, test it there
or if you need to ask PM to help, message them ( you can't use Chatbot ticket as you probably cannot receive the 2FA code)
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
