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Account confirmation

GerryMac
Great Neighbour / Super Voisin

Sometimes trying to log in I get unauthorized in the first two screens account and support other times it's just fine and everything seems to work anybody have this experience?

3 REPLIES 3

BKNS27
Mayor / Maire

@GerryMac 

Did you click on Trusted device everytime you login to your account?

hTideGnow
Mayor / Maire

Hi @GerryMac 

I got it too sometimes, but usually just click Refresh and I get back to the login screen.  Is that the same for you?

Handy1
Mayor / Maire

@GerryMac  Yes just back out and log back in and it’s always best to log in incognito private mode or use the app instead . There are cache issues with website so it’s advised to clear web browser and go incognito 

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