New activation

[Marr25]

I set up an account online for someone and the payment was successful but upon the setup process and error occurred and a message saying submit a ticket come up and that’s all that will show on the app upon login

[BKNS27]

@Marr25 

Did you setup the account on Eversafe ID?

Clear the cache and go incognito then click on Sign Up on Eversafe ID.

 

[Handy1]

@Marr25  Use this link to submit ticket 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437