I activated my $25 per month public Mobile plan last night at around 9 a.m. . Before I went to bed, my phone was sending and receiving SMS and I was able to call and take calls. As of 12 p.m. today I am still unable to send MMS messages and I do not have any data. I tried everything that I could find in the community to no avail. I've confirmed on my account that there is 3 GB of data remaining, I've triple checked my APN settings, I've reset my network settings and I restarted my phone more times than I can count. My phone is an LG G4, admittedly old but it used to work on the public mobile network and I'm currently waiting for delivery of my rugged phone.
I recall having the same issue when I initially set up this phone a couple of years ago. At that time, it involved somebody doing something inside the public mobile network and my issue was fixed. I guess I'm looking for that help again.
Thanks in advance
Solved! Go to Solution.
After you successfully factory reset your phone you can edit/add and save the following APN to your phone.
APN roaming protocol