@DebbyDave
Earlier in December, there was an issue updating credit card information. It was resolved. However, some customers still are having issues.
Here is some more information:
This issue has been resolved and payments & card updates should no longer be imapcted. If you are still experiencing issues with your card please note these details:
- Log out of your account and relog in before updating your card
- If you attempted to update the same card multiple times please try again tomorrow or today with a different card as there is a daily limit on update attempts for security purposes.
- Make sure that your credit card postal code matches your phone number's area code
- As always, please be sure that you are inputting the correct card details
