Have the points back decreased?

[andy889]

I was always getting 1.15 points per month, but in April, I only received 0.40. My plan has stayed the same, so I don't understand the reason for the decrease in points. Has anyone else noticed a drop in their monthly points?

Thanks in advance for the replies.

[Chalupa_Batman · Accepted solution]

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@andy889 wrote:

I was always getting 1.15 points per month, but in April, I only received 0.40. My plan has stayed the same, so I don't understand the reason for the decrease in points. Has anyone else noticed a drop in their monthly points?

Thanks in advance for the replies.

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[Phil_Adelphus]

@andy889  You only get points for actual money payment, so if you use points to decrease your bill you won't get points from the points.

[hairbag1]

@andy889 

did your plan get changed this past month ? Did you redeem points to pay for regular plan costs last time ?

ed