Full details of my current subscription
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08-18-2023 07:45 PM
Hello,
Can you please help me find the full details of my current subscription as I cannot seem to find it anywhere, Please and Thank you!
i logged in and checked “current subscription “ and it only says the cost and how many gigabytes and how much data has been used and are left…. Nothing else in terms of details
Call minutes canada
call minutes usa
call minutes international
text to canada
text to usa
text to international
is my data 50gb at 5g and then unlimited at lowers speed?
or
50gb and then no more data?
Please and Thank you!
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08-19-2023 12:02 PM
@HALIMACS I'm 0/2. I misread your post too. Sorry about that.
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08-19-2023 07:04 AM
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08-19-2023 01:19 AM - edited 08-19-2023 01:21 AM
All good my friend! I’ll edit the comment to make it more clear.
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08-19-2023 01:08 AM
@JRod My apologies, you said "that isn't the Can/US plan". I misread that.
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08-19-2023 01:05 AM - edited 08-19-2023 01:08 AM
@DennyCrane I don’t believe I stated anywhere that the US/Can plan was unlimited after the 40GB was used. I am on that plan and nowhere in the language does it indicate that it is unlimited once the data pool is depleted.
On the plan page, the language is very different between the unlimited plans and this one.
Non-US Plan:
US Plan:
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08-19-2023 12:45 AM
@HALIMACS @JRod Jury is still out on unlimited after the 40GB has been used. Unless you have first hand experience, I wouldn't be stating that so confidently if I were you. What we know:
1) The plan details online and the associated legal terms make no indication that it's unlimited after your data allotment is used
2) Several @CS_Agent 's have said it is unlimited.
Many of us have our doubts about number 2.
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08-18-2023 09:41 PM
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08-18-2023 08:49 PM
@BKNS27 Thank you! I did that, it doesn’t tell me if my subscription is a 50gb then no data OR 50gb then unlimited as slow speeds. Thank you!
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08-18-2023 08:47 PM
You can find your current plan by going to your account then to the Payment section>Payment History and you will see what plan you purchased with data speed/30 days and the price.
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08-18-2023 08:40 PM
Thank you!
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08-18-2023 08:37 PM
@JRod Thank you! But my screenshot doesn’t say that it is unlimited data so how can i be certain? I think the screenshot you posted is new. The plan I have, i signed up July 3
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08-18-2023 08:22 PM - edited 08-18-2023 08:24 PM
I believe you have the 90-Day version of this plan.
this is all the details. You don’t have US usage included so you are on unlimited data.
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08-18-2023 08:22 PM
It’s 50GB, then reduced data speeds @Mhon
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08-18-2023 08:10 PM
this is what i found as I was browsing through the PUBLIC MOBILE website after I logged in. This is my current subscription.
how do i know if this plan is 50gb and then caput OR 50gb and then unlimited data at low speeds?
Please and Thank you!
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08-18-2023 07:54 PM - edited 08-19-2023 01:20 AM
If you are on the 50gb plan that isn’t the Canada/Us then you will have full speeds until 50GB and then unlimited at a reduced speed after that.
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08-18-2023 07:51 PM - edited 08-18-2023 07:54 PM
If you are on a $25 or higher plan you have:
- Unlimited calling anywhere in Canada to anywhere in Canada while in Canada.
- Unlimited text message in and out anywhere in the world while in Canada
If you have the US / Canada plan (which has only recently been offered), you have all of the above PLUS US coverage while down there.
Your 50GB is unlimited after you reach 50, then it's throttled down to very low levels.
EDIT: here's the details
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