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Subscription change

Savornin
Good Citizen / Bon Citoyen

If I change my subscription plan, will I lose my current add ons. I have some international minutes left, like 400, and would like to keep them.

thanks, hope to,change plans tomorrow.

martina

3 REPLIES 3

Sherdizzle88
Great Neighbour / Super Voisin

No, I've had add-ons from many previous years stay on my account until they are exhausted or used up. Until then, add-ons whether paid or bonus do not disappear whether you make plan changes or otherwise 

BKNS27
Mayor / Maire

@Savornin 

You can switch plan now but click on to change on your Next Renewal Date so you won’t forfeit unused days. The International LD Add-on will roll over to the new plan.

hairbag1
Mayor / Maire

@Savornin 

you'll keep the addons even after you change your plan.

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