Esim by mistake deleted

[Pkg]

I have iPhone XS Max and I believe it allows only one eSIM. I downloaded another eSIM for travel but it deleted my public mobile eSIM. How do I restore it?

[Camera4617]

I'm not sure where you saw that only one esim is allowed.. You can have multiple esims (I think up to eight) but only one can be Active, rest will be inactive.. So, don't delete it unless you really want to. 

[hTideGnow]

HI @Pkg 

it is clearly stated that no extra charges.  So, you can ask support agent for refund. please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

[Pkg]

Thanks but my credit card was charged for $5.65

[will13am]

@Pkg , you should be able to use the Public Mobile app to purchase another e-sim.  There's no charge for getting a replacement e-sim.