05-22-2024 04:03 PM
They were always applying my loyalty recognition (4$) and Auto payment(6$) in my psyment, but in my recent payment they didn’t apply it, why?
05-22-2024 04:21 PM
@eddieO wrote:Well technically PM is rewarding customers with 5% back in points for autopay and for loyalty they are rewarding 10 points very every year completed
The 5% is unrelated to autopay.
05-22-2024 04:19 PM
Well technically PM is rewarding customers with 5% back in points for autopay and for loyalty they are rewarding 10 points very every year completed
05-22-2024 04:19 PM
Sorry the new Points Reward that everyone was switch to doesn’t give points or $ for it anymore. 😭
05-22-2024 04:13 PM
@Yazzz wrote:Sorry 2$ for autopayment
Sorry, but there are no longer any discount given for autopay or loyalty.
05-22-2024 04:12 PM
you might have missed the announcement back in March
PM retired the old reward system this month (May) and everyone migrated on the new Public Points system.
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points
With this new system, you pay the full amount first (with the Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
Then PM will give you the points to your point account after renewal within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down. Or you can also use points to buy add-ons with a discounted price
For how to earn points with Public Points,
I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace
Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points
05-22-2024 04:04 PM
Sorry 2$ for autopayment