05-22-2024 04:42 PM
I activated my new subscription today, they charged me the monthly fee but in the app they are saying that my account need attention because the subscription is expired but I see the charge on my credit card
05-22-2024 04:52 PM - edited 05-22-2024 04:52 PM
If service is working, I would ignore the notice. This happens on the day before the renewal date.
If no service, contact a CS_Agent to investigate by DM them at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437