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Does the Roaming service work off the U.S. Mainland?

musicollector
Model Citizen / Citoyen Modèle

Specifically in Hawaii?

6 REPLIES 6

Hi @musicollector make sure you try to connect to T-Mobile.   If it does not work,  or unable to connect to T-Mobile,  just open ticket with CS Agent and request refund.  Also, you can then try to find local data sim card instead

musicollector
Model Citizen / Citoyen Modèle

Thanks. I just went to the link you provided and it said: "Your location has roaming coverage.". 🙂 I will take my chances and pay the additional $5 for talk. I may need to call a business back home, such as a credit card, etc., not to mention a Uber driver. For that I do not want to depend on free VoIP. 

Yummy
Mayor / Maire

Yes, US add-ons should work in Hawaii but do not be disappointed if it does not. US service is very spotty since US is turning off 3G.

If you are going on vacation get free voip app and use free WiFi to stay in touch with whoever you have to.

hTideGnow
Mayor / Maire

HI @musicollector   Yes, Roaming works in Hawaii, too

dust2dust
Mayor / Maire

Yes, but talk is very dodgy now. You would need to connect to T-Mobile and your phone needs to also be able to connect to 2G. Data & text should be fine.