Login Issue

[brynbamber]

Trying to sign in and having issues. Anyone else? It says:

"502 Bad Gateway nginx"

[will13am]

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@Timer wrote:

@brynbamber 

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

@will13am 

the best browser ( Edge ) on inPrivate mode.

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Are you asking me or telling me?  I don't use edge.  

[Timer]

@brynbamber 

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

@will13am 

the best browser ( Edge ) on inPrivate mode.

[hairbag1]

Nearly 30 minutes later...everything working as it should. 😁

[will13am]

I just tried login to both self serve and rewards portals, chrome running on W11 OS.  All is fine.  I suspect the issue is with cookies and cache.  

[hairbag1]

Must be some lingering issues after recent "upgrades" to PM website. Woulda been nice if they hadda worked out the bugs before the upgrade !!  🙄

[roycetonis]

I too am having issues logging into the rewards portal this morning. It's saying 

Error: Server Error
The server encountered a temporary error and could not complete your request.
Please try again in 30 seconds.

[softech]

@brynbamber   What error do you get?  Try using Incognito mode or try on another different browser (Edge/Chrome/Firefox) and see if it works

[hairbag1]

I just tried and works ok for me....using Firefox

I also tried logging in using incognito mode and it wouldn't work...same similar message as you.