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Login Issue

brynbamber
Good Citizen / Bon Citoyen

Trying to sign in and having issues. Anyone else? It says:

"502 Bad Gateway nginx"
8 REPLIES 8

hairbag1
Mayor / Maire

I just tried and works ok for me....using Firefox

I also tried logging in using incognito mode and it wouldn't work...same similar message as you.

softech
Mayor / Maire

@brynbamber   What error do you get?  Try using Incognito mode or try on another different browser (Edge/Chrome/Firefox) and see if it works

 

roycetonis
Great Neighbour / Super Voisin

I too am having issues logging into the rewards portal this morning. It's saying 

Error: Server Error
The server encountered a temporary error and could not complete your request.
Please try again in 30 seconds.

Must be some lingering issues after recent "upgrades" to PM website. Woulda been nice if they hadda worked out the bugs before the upgrade !!  🙄

will13am
Oracle
Oracle

I just tried login to both self serve and rewards portals, chrome running on W11 OS.  All is fine.  I suspect the issue is with cookies and cache.  

Nearly 30 minutes later...everything working as it should. 😁

Timer
Model Citizen / Citoyen Modèle

@brynbamber 

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

 

@will13am 

the best browser ( Edge ) on inPrivate mode.


@Timer wrote:

@brynbamber 

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

 

@will13am 

the best browser ( Edge ) on inPrivate mode.


Are you asking me or telling me?  I don't use edge.