Hi @Foreverpid your account was suspended earlier? with voucher payment it will take some time for the system to apply the money for reactivation. Try to reboot the phone once again
if fails, open ticket with PM and ask them to push the payment for reactivation for you and to help to to get My Account access back
at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
HI @Foreverpid You have no service at the moment?
did you top up using voucher ?. or via credit card on the system?
Is My Account showing your status suspended?
do you see the button Reactivate Current plan? if so, click on it and it will use the money from Available fund to reactivate your plan