08-11-2022 01:35 PM
I just transfered my number to Telus and now cannot login to my account to remove the "auto-pay" credit card info? Was my account closed immediately?
08-11-2022 02:21 PM
The above message was replied to and then exaxct same information provided.
08-11-2022 02:17 PM
@evelinarog
Yes, your account will close immediately and the AutoPay should also be closed.
If there are any charges after your renewal date, contact a CS_Agent for a refund.
08-11-2022 01:38 PM
@evelinarog Yes, porting out your number will close the account but keep an eye on your payment card to make sure there are no charges going forward from PM.
