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Transferring number

evelinarog
Great Neighbour / Super Voisin

I just transfered my number to Telus and now cannot login to my account to remove the "auto-pay" credit card info?  Was my account closed immediately?

3 REPLIES 3

dabr
Mayor / Maire

@evelinarog   Yes, porting out your number will close the account but keep an eye on your payment card to make sure there are no charges going forward from PM.

BKNS27
Mayor / Maire

@evelinarog 

Yes, your account will close immediately and the AutoPay should also be closed.

If there are any charges after your renewal date, contact a CS_Agent for a refund.

Moved:

The above message was replied to and then exaxct same information provided.