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Transferring number

evelinarog
Great Neighbour / Super Voisin

I just transfered my number to Telus and now cannot login to my account to remove the "auto-pay" credit card info?  Was my account closed immediately?

3 REPLIES 3
Moved:

The above message was replied to and then exaxct same information provided.

BKNS27
Mayor / Maire

@evelinarog 

Yes, your account will close immediately and the AutoPay should also be closed.

If there are any charges after your renewal date, contact a CS_Agent for a refund.

dabr
Mayor / Maire

@evelinarog   Yes, porting out your number will close the account but keep an eye on your payment card to make sure there are no charges going forward from PM.

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