cancel
Showing results for 
Search instead for 
Did you mean: 

Do I need to have an active plan to use add-ons?

Esquire7384
Great Neighbour / Super Voisin

I have the following ad-ons:

2GB one-time data bonus

500 one-time Int'l LD bonus

 

Do I need to have an active plan in order to use these? In other words if I cancel my plan in the future, will I still be able to use the add-ons?

5 REPLIES 5

Yummy
Mayor / Maire

Yes, account has to be active in order to use add-ons. If account is suspended that means no service thus nothing can be used whatever is on your account.

Handy1
Mayor / Maire

Yes!

BKNS27
Mayor / Maire

@Esquire7384 

Yes you need an Active plan to use your More is Merrier promo so use it all up before canceling your plan. 
They will be deleted once you cancel your plan.

Jlund
Good Citizen / Bon Citoyen

Once you cancel your plan you will lose your add ons.

Quigley
Mayor / Maire

@Esquire7384 

Yes you need to have an active account to be able to use add ons at PM

 

Need Help? Let's chat.