10-16-2023 11:18 AM
I would like to change the email address associated with my account.
Solved! Go to Solution.
02-13-2024 08:44 PM
It worked!! Thank you so much, awesome help!!
10-16-2023 11:37 AM
HI @PaulB23
If you cannot login My Account, you would not be able to change that yourself. You will have to submit a ticket with CS agent and ask them to change that for you https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-16-2023 11:21 AM
can you still login with the old email address ?
if so, just go to Profile page, click Manage Eversafe ID and update the email address there
10-16-2023 11:19 AM - edited 10-16-2023 11:19 AM
You can do this yourself through the self serve portal. Login to your account and then go to the profile tab, then click manage eversafe ID.