Change credi card

[CrazyGnome]

What's wrong with my account? I've been trying to change the card on my account for weeks and I keep getting a try again message. I've tried everything and it's the same message everyday.

[RavingRaven]

@CrazyGnome 

Agents can remove your credit card but they cannot add a new one.

[CrazyGnome]

OK. Thanks.

[Sansan]

I know that others have indicated error with changing. At this point send a message to customer service representative for help.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@CrazyGnome  Get support to help you update the credit card info . There was an issue with updating credit card info but was supposed to have been resolved . Doesn’t seem so lately again with so many having same problem 

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437