10-07-2024 02:31 PM - last edited 3 weeks ago by Dunkman
Hello.
I just signed up for Public Mobile. It says on my phone that it's moved over and I can make calls and text. However, when I try to confirm my identity to get full use of account, it says that it will text a 6 digit code to my number but I haven't received it. I try to log a ticket but there is no category that fits that label. Any help would be appreciated as I've tried the community link to the ticket but it leads me nowhere. Beyond frustrated.
10-07-2024 02:43 PM
Hey there, i would suggest trying to restart your device first, but if that doesnt work you can message a PM customer service agent directly using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-07-2024 02:33 PM
hi @SeanHenry
try to reboot the phone once again and check if you can receive text
if same, then message support here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-07-2024 02:32 PM
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437