Can not receive confirmation sms after transferring Telus landline number to public mobile

[JZ3902]

I also called Telus service of landline, it's confirmed the porting is done.

But at PM side, it's still not working.

[JZ3902]

I just called the service phone number you provided, the person confirmed the porting is done, but could not tell why the PM number is still not working.

[Dunkman]

@JZ3902 

For landline ports, you do not need to confirm SMS confirmation text (since Landlines can't receive texts).  However, as stated earlier, landlines will take several days to be completed.   Once your landline stops working, then your port will be completed.  

[hTideGnow]

hi @JZ3902 

you won't be able to login My Account until the number is ported, which will take around 3 to 7 days

if you want to confirm the porting status, call the porting support team

I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call