Transfer number

[Tigger123]

Seems that I have cancelled the SIM card before I received the text to confirm account. What should I do now 

[Neil11]

You will need to contact customer service agent to fix your issue.  Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

• https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Tigger123  Are you trying to port number over ? Did you leave old providers sim in the phone to reply YES . Or did you cancel the old provider account before trying to port ?