Cancelled plan 2 days after

[mmkholy112]

I bought a plan and ported my number to another carrier 2 days after, never got the refund, is that normal? 

It was an e-sim, so not sure why they kept the money

[computergeek541]

self solution removed

[hairbag1]

@mmkholy112 

all kidding aside...you gotta take some of the responsibility, don't you ? You shoulda done your research before you activated...not after. At the least, you shoulda test drove your PM account for the 30 days as you paid already...now you've wasted that chance by porting away. Good luck wherever you go...we'll be here when you come back.

[mmkholy112]

Got it!  thanks for the clarification and wondering how those giants become wealthy to the point they can eat customers alive 🙂 

[softech]

@mmkholy112   PM is prepaid and no refund

Which provider to ported out to?  If you ported to Koodo or Telus, since PM is part of the Telus family, you can talk to them and maybe they can do something on that end to compensate

But if you ported to other providers, sorry, no refund and no compensation.  You should have waited to closer to end of the 30 days before you port

[hairbag1]

@mmkholy112 

you started a new PM plan, paid...then ported away 2 days later ? No refund for you !!

[hTideGnow]

HI @mmkholy112 

PM is a prepaid provider and no refund.  So, what you experienced was normal