10-15-2022 03:28 PM
10-15-2022 09:02 PM
Samsung or another brand? I am guessing you maybe figured out your APN settings and resolved the issue since we haven't heard back?
10-15-2022 04:30 PM
Were you Ever able to receive MMS?
10-15-2022 03:39 PM - edited 10-15-2022 03:39 PM
what exact brand and model is your Android ?
your data is working and just cannot MMS?
Compare the APN settings below, try to update it and save:
APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D
10-15-2022 03:36 PM
It's an android phone
10-15-2022 03:32 PM
If you have an iPhone, check to see if MMS is enabled by going to Settings>Messaging>enable MMS Messaging.
10-15-2022 03:32 PM
@ME- Do you have the correct APN settings? Here's couple of links to check your APN.
https://www.publicmobile.ca/get-help/articles/set-up-data-on-an-iphone
https://www.publicmobile.ca/get-help/articles/set-up-data-on-an-android-phone