Didn't receive code

[LivingForever]

Cannot confirm identity because I am not receiving the 6 digit code

I deleted my sim (rogers) before the activation completed. 

My phone and text no longer work with my previous provider.

[Rastin]

Look under where you enter the code. You should see did not get code. Click on it and see if the code can be sent to email 

[fixin1]

@LivingForever - Is it an eSIM or a physical SIM? You will need to keep the SIM / eSIM from rogers inserted to ensure that the port process goes well.

I think you need to contact both Public Mobile and Rogers support:

⬇️  Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

Rogers Customer Service: https://www.rogers.com/contact/mobile

[golfball]

You would need to get a new Rogers SIM as you must verify the port through text. Try contacting Rogers for help.