Cannot make conference calls

[yen]

I need help! Every time I try to make a conference call, the first person on the line turns mute when adding the second person. How can I solve it? I was told it’s an issue with the phone service provider.

[RG31]

I figure out the solution to conference call issue. You call the 1st caller and the 2nd call call you and then you merge the call. It works. But when you add the second caller to the call the first caller is muted. 

[fixin1 · Accepted solution]

@yen - And all of you are on Public Mobile or on different providers that offer conference calling?

You may want to contact CS_Agent here:

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