Can't make or recieve calls.

[CFP]

If I call somwone it will ring, but it ends the call as soon as it connects. Text messages also aren't going through.

[pmbc]

@CFP Did you just port to PM or are has this just suddenly started happening?  Have you checked if there are any service issues in your area?  Check here 

https://www.telus.com/en/on/outages

[softech]

@CFP   are you with PM for some time or just joined?

Did you check if your account status is active?  Please login My account using Incognito mode to confirm account status

if it shows Suspended, please make a manual payment to resume service.

If it shows active,  first try to reboot the phone

If that does not work, change the Preferred network type or network mode to 3G only or WCDMA only and see if it works

Try to click Reset All Networks and see if it helps

and do you have another phone to test the PM sim ? just to make sure it is not a device problem.  Also, that can force a sim card re-provision and it could resolve the problem

Also, try the phone in another area if possible, it could be just a local network outage