06-07-2023 03:19 PM
why cant login from cell keeps taking me through set up account why ? download app from google play set up on my computer fine then want to use it on my cell it keeps saying invalid email ??
06-07-2023 05:00 PM
If you haven’t created a Eversafe ID, you need to Sign Up first then you can login.
The email for your account will be merged to the same as on this Community.
06-07-2023 03:33 PM
@boxmaestre wrote:NO WONT LOGIN
Even after restarting your phone, then open the app and try again @boxmaestre ?
It works on desktop/computer you say? try uninstalling the app, then reinstall it. Log in with the same email and password you do on desktop/computer. Type it in, rather than letting it autofill.
06-07-2023 03:30 PM
NO WONT LOGIN
06-07-2023 03:29 PM
SAME KEEPS TAKING ME TO SIGN UP NOT LOGIN
06-07-2023 03:23 PM
@boxmaestre Try to Double check you are entering your details correctly. I've also noticed that pasting/autofilling in your information to log on will say it is invalid so try avoiding that.
06-07-2023 03:23 PM - edited 06-07-2023 03:25 PM
@boxmaestre - allow it to auto connect, when the email and password autofills. Don't select login. Does that help?
edit, actually just testing it myself, I need to choose Log In. Try restarting your phone, then open the app and try again.