@ CS_Comms @CS_Agent
I just renewed my plan 5/27. However, one day after, I need to change my plan for more data. I prefer to choose change immediately since the new cycle just started. From the q&a seems like the current monthly fee won’t be refunded. But since the renewal just happened one day before, I am requesting my refund for the last payment.
edited by computergeek541: CS_Comms isn't a Public Mobile employee username and shouldn't be contacted about account issues.
Solved! Go to Solution.
In general, there is no refunds with Public mobile and PM does not pro-rate plans.
You can contact customer service agent to see whether they can accommodate the request. No guarantees. YMMV. Might even want to add some extra funds into your available balance to make up the difference. See what CSA has to say. It willl normally take a few hours for response.