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Can't login or set up phone

Teddywestsyde21
New Neighbour / Nouveau Voisin

I just signed up for public mobile last night. After I went through the whole process of trying to port my number over I got a notification saying something went wrong and action could not be completed. It logged me out of the app and now I can't log back in. When I log into the app it just keeps taking me back to a blank login. When I try to login on the website I get an "A1 forbidden" notification.

2 REPLIES 2

AK32
Model Citizen / Citoyen Modèle

Sorry to hear you're having issues, for future reference you should post this in the "support" section. But to resolve your issue you will need to contact a customer support agent which you can do here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @Teddywestsyde21 you need support to help to sort out the subscription 

please message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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