@Dbujold You can't transfer an esim from one phone to another, you have to download the PM app on your new phone and "purchase" a new esim (since you had one before you should be credited with the purchase price). If you can't log in to your original account when in the app on the new phone, you'd need to contact customer service using the private message link I gave you earlier. You don't need to be logged in to your account to do that, as long as you are logged in to this community, which you must be to post here in any case. Just click on the link which is pre-addressed and explain your problem, then hit Send.
