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Can I get a bill extension

ConnorP95
Great Neighbour / Super Voisin

Is this possible at all? I need 3 days til I get paid.

8 REPLIES 8

Rastin
Model Citizen / Citoyen Modèle

You could turn off your subscription for a few days till you get the money. Only draw back is you won't have a active phone till you pay and reactivate it.


@hTideGnow wrote:

hi @ConnorP95 sorry, PM is Prepaid and no extension 

if PM cannot get the funds for renewal, your service will be suspended until you make a manual payment to resume


I wouldn't say that no extension is matter of Public Mobile being prepaid.  Telus Mobility has been known to grant extensions for some prepaid customers.

Sorry 😞 

ConnorP95
Great Neighbour / Super Voisin

Not enough points but thanks for responding.

sorry @ConnorP95 it's a system thing and can't be changed 

if you might have situation like this a lot, you might want to go with Postpaid carriers like Koodo or Telus. Postpaid carriers allow late payment but with interest on top 

Sansan
Mayor / Maire

@ConnorP95  you could sign into your Account and check to see if you have points to redeem.

For 15 points, you can get 15 dollars off your bill. If you have more than 15 points you can redeem several times in increments of 15.

Check this link and see.

Hope this will help 

https://myrewards.publicmobile.ca/

ConnorP95
Great Neighbour / Super Voisin

OK thanks. I know it's pre-paid and I figured. Only 3 days not the end of the world.

hTideGnow
Mayor / Maire

hi @ConnorP95 sorry, PM is Prepaid and no extension 

if PM cannot get the funds for renewal, your service will be suspended until you make a manual payment to resume

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