Zero phone service for weeks neither inbound nor outbound! This is unacceptable!

[SisisPhone]

I have been trying to get through to someone and open a ticket for over three weeks as my daughter‘s phone has had no inbound or outbound phone service. I’m tired of paying this bill for a phone that never tracks and can’t make inbound or receive inbound and make outbound calls… What am I paying for this for?! I’m not sure what has happened overall at public mobile but this is the worst phone company I have ever dealt with. Why is this happening and why is there zero accountability?!

[Dunkman]

@SisisPhone 

Sorry to hear about your troubles.  

More details would be helpful.  Is it just voice services that are not working?  What about text or data?  Did your daughter create a new account?  or port over a number?  

P.S. I will move your post from lounge to Get Support section to gain better visibility.