Since PM has no service outside of CAN/US and most organizations reject VOIP numbers for 2FA codes via text/call, does anyone know if it's possible to set up call forwarding to a VOIP like Fongo and have codes sent via 2FA call so I can receive it on VOIP while outside of CAN/US? Or does the call forwarding mechanism still cause the companies to reject VOIP numbers? I'm not a PM customer yet and I'd test it myself but apparently my current provider (Telus) doesn't include free call forwarding. Thanks
This method would also mitigate me losing access to 2FA logins if I lose my phone abroad. I'd switch 2FA via text/call to an TOTP/authenticator if I could but that's not an option.
I fully understand now. See, here's the odd part. My current PM number was my old Fongo number. I still get 2FA's all the time and no problems.
With regards to dealing with Telus, why not switch to a different plan that has it? Or is it too good to throw away? Another thing is calling them up and saying that you want to confirm your billing date because you'll be porting out your phone number to another service provider. They'll question why you're leaving and you just say that "Well, I've been with you for a while but I can pay the same amount and get the same service you are providing me but they are offering call forwarding at no charge so, sorry but... I hate to sever my business with you but... I have no choice and I'm not willing to pay more for it through you while I can get it free from "pick a name" just not PM. Like Rogers or Bell. Either you'll get a CS Agent who's incompetent or one who will give you the feature at no charge to keep you. Give it a try first! 🙂
I'm call forwarding PM to Fongo because 2FA codes can be accepted via text OR voice call. The issue is some companies block VOIP numbers when sending 2FA codes (text or call), either VOIP can't accept short code phone numbers for text or they actively block VOIP numbers. So I'm wondering if I set up call forwarding from a legitimate cell number that the companies will send the 2FA code to (via calling), and then call forward that call to my VOIP, will it "trick" the companies to not check it's a VOIP number? Edit: oh and telus has call forwarding sure, but it's not free, I can do it myself if I was just willing to pay a couple dollars to test call forwarding.
2FA text and calls are blocked by the company sending the 2FA (e.g. CRA and banks) if they see it's a VOIP number, it's not the VOIP provider blocking the call. I think I'm just going to have to ask someone else to help me test it out with their call forwarding. I have read from others that 2FA via call does not work with a subset of companies.
I fully understand what he's talking about. I'm simply saying if @Nexx call forwards his PM phone number to Fongo, the 2FA code is irrelevant. @Nexx won't be able to do it outside of Canada/USA. @Nexx would have to do it while in Canada. I have forwarded my PM phone to my Fongo account while in the US and I've had a 3GB data only card. Worked just fine without any problems.
I'm a bit confused here because you seem to be talking about, at least how I read this, is about call forwarding your Public Mobile phone number (when or if you get it) to a VOIP like Fongo to use it outside of Canada/USA on say a data only plan or WiFi wherever you may be going. Am I correct to assume that?
Furthermore, I'm pretty confident that Telus does offer call forwarding on every plan.
I'm not sure why you're talking about short code text if you're doing call forward. This is why I'm not going through text route and instead asking if call forwarding 2FA via voice call to VOIP would work.
Are you talking about 2FA for eversafe specific to PM? I'm specifically looking to see if anyone has tried forwarding 2FA via voice call to VOIP for other organizations, including banks and CRA, which are known to reject both text and calls to VOIP numbers.
There are apparently paid add-ons to Fongo that make 2FA codes possible, or at least more so than their free incoming texts version. More info here https://support.fongo.com/hc/en-us/articles/212434926-Activation-authentication-or-marketing-texts-S...
And easier, don't even need to forward. The phone to receive 2FA can be another number , no need to be your Pm number
you can set to 2FA phone number to a VoIp number
go to My Account , Profile, Manage EverSafe id and change phone number there
Since most VoIP cannot receive 2FA code, so use 2FA to voice call instead. Just click Didnt receive code and pick voice call