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Change subscription - 45$/30GB unlimited data

Good Citizen / Bon Citoyen

Hello, I'm from QC, I'm trying to change my subscription for this one :


But it doesn't seem available in QC only in ON, why that?


Good Citizen / Bon Citoyen

I'm not expecting it to be reliable all the time, it's only in case I need to do some light browsing or check emails.

Good Citizen / Bon Citoyen

Oh, that's a thing? Thank you, I didn't know, hopefully they can change my plan. Not working in the app either.

@Sam2k3  I don’t think the unlimited data throttled to supposed to be 512kbps is all that useful it’s so slow even then there’s discrepancy  with the throttled data check out this screen shot it’s confusing to what the speed truly is when it gets throttled 

official website.





QC always have better plan than the rest of Canada. I guess this is the time that this good Plan not available to QC

Good Citizen / Bon Citoyen

Yeah, but I was more interested in the unlimited data one. Why one plan is available in ON but not in QC? Oups there's a typo in the title, I meant : 45$/40GB

@Sam2k3   Sorry I got confused by your headline and screen shot , but If you’re trying in the website maybe try the app instead . Worst case you can get support to change it for you on your next renewal also 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV


Good Citizen / Bon Citoyen

No, I'm not refering to the new activation plan which is 40$/30 GB, this one is 45$/40GB and should be available for all customers. But, I can't switch to this one.


hi @Sam2k3 

QC has a $45 40GB for Canada-US plan, which is even better (since it has  US roaming included).  Check that

and these are all available QC plans

Mayor / Maire

@Sam2k3  Is that a new activation only plan by any chance ?that plan you screen shot is fine it’s 40GB for $45 it’s the 30GB for $40 that’s new activations maybe you have them confused 

add or you just had a typo ? It happens i know I do it all the time 🙂

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