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Bonus gifts?

Great Citizen / Super Citoyen

Is it just me or has it been a few years since members were gifted with an extra data or phone call gift. 😞


I have every appreciation for Public Mobile, and do enjoy my discounted prices for referrals, etc. But I also enjoyed the occasional gift of extra data or phone call time. 


Great Citizen / Super Citoyen

Yes. We both get the message about account due and when it is paid. And the messages that say "If you are not happy.... blah blah." No other messages. I've checked my settings and don't have messages blocked. 

@tweakthis   That's unfortunate that you and your husband have missed out on the free holiday gifts from PM.  Those texts were usually received from shortcodes 5191 and 4911 I think.  


Going forward, depending on whether PM still carries on the tradition, it's best to come to the community forum towards the last week of Nov or early Dec, as PM will usually post an announcement about the holiday gifts which also require you to log into the account to redeem or respond with a Yes to the text that is sent.  I believe only the very first summer gifted data was added to customers account without the need to redeem or respond.


edit:  BTW the gifts aren't dependent upon loyalty, you just need your account to be active during the period the gifts are available.

Mayor / Maire


You should contact customer support to see if these text messages are blocked for some reason. The text with the 2021 "more is merrier" add on gifts was recieved from short code 4911. Unlike previous years these add ons can still be added to accounts. Not to say that they will but it can't hurt to ask since you didn't recieve a text message you couldn't reply YES to get it. Though from now on in you should always visit the community in early December to see if there's anything under the tree with a bow and your name on it.





To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

Great Citizen / Super Citoyen

Hi. Thanks for your input.


So you received a bonus this summer? How do you know/see that it was given? Thanks!

I've not heard of a freebie this summer. Maybe there's one in a particular province. But I think I would have read about it here.

I dont think they were referring to this summer (Although I guess it is possible) Keep your eyes peeled in December and sign into self serve and hopefully there will be something there for most/all.

Mayor / Maire

The last summer freebies I got was like 3 years ago. 

@tweakthis   No, nothing for this summer.  My comment earlier was referring to PM's first gift of 1GB data given during the 2019 summer period.  Since then, it seems they've opted to give out these gifts during the xmas holidays instead.

Great Citizen / Super Citoyen

To Dunkman: Hi. Why was my messaged edited and how was it changed? Thanks.

@tweakthis    While your post does seem to note an edit done by Dunkman today, I don't see anything edited out as @hTideGnow   quoted your post in his response.   I also don't seeing anything that would need an edit from the quoted text either.  A little curious though...