Data issue

[Cyorke1972]

Hi. I have a PM PLAN 10.5GB FOR $50. MY BILLING CYCLE STARTED JULY 12. MY PHONE TELLS ME THAT I HAVE USED 5.6GB OF DATA.  WHEN I CALCULATE DATA USED UNDER MY ACCOUNT FOR THE SAME PERIOD, IT EQUATES 5.6GB DATA USED BUT I HAVE RECEIVED NOTIFICATIONS FROM PUBLIC MOBILE SAYING I HAVE NO DATA LEFT AND CANNOT USE ANY DATA NOW.  

[BKNS27]

@Cyorke1972 

Login to your account to see your up to date data usage.

[NDesai]

@Cyorke1972 Make sure you do not have a data limit set on your phone. Some phones automatically turn off data when limit is reached. If data is available to used when confirmed in the self-serve account, it should work. 

[Timer]

@Cyorke1972 

tried to call *611 to check it out your data ledt,

or report to support team by CS_Agent