5G network for iPhone

[MissChanChan]

Hello Public Mobile Community,

Good day!  I have just signed up for the $34 50G 5G plan last week and am currently using iPhone 13 with this service.

 I notice when the 5G reception is bad in certain areas, the network does not automatically switch to LTE.  Does anyone experience the same issue?  

Thank you for your help!

[MissChanChan]

Thank you!

[MissChanChan]

Thank you

[MissChanChan]

Thank you

[MissChanChan]

Thank you!

[golfball]

I don't even bother with 5G right now, where I go it's slower than LTE and it seems less stable and uses up the battery. You can just select LTE if that's the case for you as well.

[softech]

@MissChanChan make sure both iOS and Carrier Profile are up to date, Reboot and click Reset Network Settings

Also, check if this happen in different area , could be just local network issue and the phone unable to switch to 4G in that particular area

[Chalupa_Batman]

To enable 5G in Apple iPhone, you must go to Settings > Mobile Data > Mobile Data Options > Voice & Data. You can now choose between 5G On and 5G Auto. 5G Auto: Enables Smart Data mode as it uses 5G only when it is required, thus helps in saving the battery life. 5G On: Always uses a 5G network when it's available

[Handy1]

@MissChanChan  5G auto so it will automatically choose what network has best reception and use it 

[MissChanChan]

I have selected 5G auto

[Handy1]

@MissChanChan  It should mine drops down when 5G signal is weak . Check that but have automatic set and this should make difference 

[MissChanChan]

Hello Public Mobile Community,

Does anyone know if I should choose “5G auto” or “5G” under Voice and Data on my iPhone 13?

Thank you for your help!

[softech · Accepted solution]

@MissChanChan are you using 5G On on your network mode?? Make sure. it is 5G Auto, this also more battery friendly as it will use 4G more