$23-6GB for existing subscribers

[hTideGnow]

PM continues to be nice to existing subscribers

As of this morning, the $23-6GB plan is available for us all

and $19-1GB is back for existing. (I know some never "lose" that , but for me, it disappeared for couple days on all my account)

[slusagm]

you are too serious, it was meant to be a joke

[EB0]

@slusagm 

This is not how the AI working, it’s simpler than that, show $29 10GB for all existing customers, show only new plans greater than your current plan.

AI is more complicated than that.

[EB0]

@Sansan 

I think they enable existing customers to upgrade is a good step, there will be no need to contact support anyone to upgrade and get decline.

[slusagm]

I guess now they have AI to decide what to offer to whom  🙂

[Sansan]

That makes sense that they want people to upgrade.  So why so they decline us when we ask for upgrade from the $15 plan? Looks like poor and disorganized planning. I was declined to upgrade to another offer twice saying it's for new customers only. 

[EB0]

@hTideGnow 

Sorry I meant $29 10GB

also, new customers have the option for $23 6GB 30 days or $66 18GB 90 days, exciting $15 plan customers have only $23 6GB 30 days option 

[hTideGnow]

---

@EB0 wrote:

@hTideGnow 

That what looks like, my $34 & $75/90 days have only $29 1GB.

---

hi @EB0 , you meant $29-10GB??

[EB0]

@hTideGnow 

That what looks like, my $34 & $75/90 days have only $29 10GB.

[hTideGnow]

hi @maurelle 

so, you meant people with plan above $23 won't see those plans?

[EB0]

@hTideGnow , both plans are available on my $15 plans only, other higher plans have only  $29 10GB

[Sansan]

Yes the $23/6 is there for all. I personally don't find it appealing however. 🙄

Last month they sent SMS to upgrade to $22/6GB.

So now it's, $1 more this month? Really?? 😒

I wonder what the new sms offers will be🤔.?

[maurelle]

---

@eddieO wrote:

@hTideGnow must be dependant on your location (I'm in Ontario)? I'm not seeing either of these options for me in my account. Cheapest one I have available is the $29 plan with 10 GB on 4G 😞

---

PM is banning people from downgrading to a cheaper plan that would match their usage better. They are trying very hard to get you to spend more, so on the $15 the $19/1GB and the $23/6GB is available.

[hTideGnow]

I hope that does not mean it is a targeted offers like those sms people got

the $23 says Promotion, the $19 says Recommended

[slusagm]

not me, i don't see those 2 plans

[eddieO]

@hTideGnow must be dependant on your location (I'm in Ontario)? I'm not seeing either of these options for me in my account. Cheapest one I have available is the $29 plan with 10 GB on 4G 😞

[Handy1]

@hTideGnow  Thanks for the heads up , when I check my account I still only have the 10GB for $29 

the $23 6GB just for new activations and still no $19 1GB here in the maritimes