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Replied to YES to existing provider. Lost access to my cellular service

DRPatel
Great Neighbour / Super Voisin

I have rebooted my phone and I was expecting to see Public Mobile cellular service instead I am getting SOS. Can you Please fix the issue ASAP.

2 REPLIES 2

Handy1
Mayor / Maire

@DRPatel  No worries support can help fix this for you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

hTideGnow
Mayor / Maire

hi @DRPatel 

this is not a problem with porting, your porting should be done

your issue is about the sim card not properly setup on the system yet.  Support agent can help.  You can simply message them by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

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