3 hours ago
I have rebooted my phone and I was expecting to see Public Mobile cellular service instead I am getting SOS. Can you Please fix the issue ASAP.
3 hours ago
@DRPatel No worries support can help fix this for you
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
3 hours ago
hi @DRPatel
this is not a problem with porting, your porting should be done
your issue is about the sim card not properly setup on the system yet. Support agent can help. You can simply message them by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage