$15/month plan?

[Alex861]

Hello,

I can’t find the $15/month plan on Public mobile when I try to change subscription plan. It shows only in “Shop” (shop for plans) but not in the app or when you log in into your account and want to change subscription. The lowest it offers is $29/month.

please advise or help me change my plan to $15/month for the next billing period. How do I do that?

Thank you!

 

[Alex861]

Thanks for the tip! I’ll try reaching out to PM and see if they can offer a cheaper plan.

[maurelle]

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@Phil_Adelphus wrote:

@Alex861   I was hoping to switch to an affordable plan. Just to keep a number active

You can suspend your account for up to 90 days at a time to preserve a number if you don't need to actually use the phone (such as if you were leaving the country for a while), but if you want to keep the number active and still usable you could switch to the $100 a year Telus plan which is less than anything you can currently get here.  Although since most of the PM plans are said to expire today there may be something else coming up that could be of interest.  Hard to beat the Telus $100 a year though (it does not have data though if that's an issue).

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Sad to say that Public Mobile is not competitive with minimal use / low cost plans anymore. First BTS offers have already been posted - making that $15 not accessible to existing customers will lose Public Mobile customers.(caveat: best deals depend on where you are, unfortunately.)

[Phil_Adelphus]

@Alex861   I was hoping to switch to an affordable plan. Just to keep a number active

You can suspend your account for up to 90 days at a time to preserve a number if you don't need to actually use the phone (such as if you were leaving the country for a while), but if you want to keep the number active and still usable you could switch to the $100 a year Telus plan which is less than anything you can currently get here.  Although since most of the PM plans are said to expire today there may be something else coming up that could be of interest.  Hard to beat the Telus $100 a year though (it does not have data though if that's an issue).

[slusagm]

try ask PM and see if they can change it to a cheaper plan for you.  Some people need to leave the country for some times and need the basic plan to keep the number

use the orange chatbot icon on the lower right, start by typing Submit ticket and choose Contact Us.  Follow the prompt to login and you can get to ticket open screen

[Alex861]

That’s a good suggestion. Will do. Thanks.

[Alex861]

Don’t think this is fair. I was hoping to switch to an affordable plan. Just to keep a number active.

[Alex861]

Wow! Interesting! I do not see this one on mine. Are you in BC? I assume PM might “tailor” plans based on individual. Could they?

[hairbag1]

@Alex861 

the $15 plan is reserved for new accounts only now.

[BKNS27]

@Alex861 

The $15 plan are for new activations and not for new members unfortunately.

I would suggest you check on your account again later as PM will be bring new plans out tomorrow.