??? $15 Plan is now $18 ??? Starting Oct 30 2025 - Just texted this, Sep 25 2025

[Grinch]

Just curious what the justification is for a 20% increase?

Since there are different versions of the $15 plan, is it all $15 plans or just some?

Will there be any improvements to the $18 plan?

I will have to cancel a PM account as I just cannot afford it.

And what happened to the CTRC mandated $15 plan? Is it from Koodo, Telus or PM?

The new $15/$18 plan.

[Yummy]

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@Hawkeye1315 wrote:

Basically, it means you're better off with the minimum postpaid plan if you don't need more than 100 mins of outgoing calls...

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Unless you live under the bridge you do NEED more than 100 outgoing minutes per month.

Just one call to a bank or government will put you on hold for hours and your 100 min will be gone in a day.

[EB0]

At $18 for the new 1GB or the $15 plan 500MB (and the legacy 250MB plan) is expensive compared to competitors. Many others provide annual plans at a lower cost. Without the benefit of substantial referral discounts, it's difficult to justify staying with your service over more affordable alternatives.

[Eister]

I just got a notification that my $15. Plan is increasing to $18. Oct 31/25 but I can’t see any update in Community or Lounge.

[Handy1]

Not sure just started checking the other providers in desperate search of something better , and yes your right I won’t go because of refferals for now , but if the pendulum keeps swinging one sided and keeps pik pocketing my pockets then I might just have to move on outta spite , which seems to be public mobiles rationale , if we can’t get  them to upgrade plan price on their own accord we will just hike the price on those silly buggers down the road to remind them who’s BOSS

[slusagm]

@Handy1 

is that prepaid?

but I know you won't change to it, you still have lots of referrals. 

Yes, for those with referrals, PM could still be a better place

[slusagm]

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@Hi_Panda wrote:

age. 

Does anyone know what will happen to subscription add-ons if you try to switch your plan on PM? Do you loose everything?

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@Hi_Panda 

no worry if you are just changing plans, your rewards points, add-ons will stay

[Yummy]

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@Hi_Panda wrote:

As like everyone here, I'm getting tired of all the changes that have been happening in such a short time span. This price hike is a real kicker especially for my type of usage. 

Does anyone know what will happen to subscription add-ons if you try to switch your plan on PM? Do you loose everything?

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All your bonuses and add-on stay with your account as they are not tied up with the Plan but account/phone number.

[hTideGnow]

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@Hawkeye1315 wrote:

For those wondering about the CRTC's min $15 plans, that is for postpaid only. PM is prepaid and is subject to other minimums. See the table here: https://crtc.gc.ca/eng/phone/mobile/occa.htm.

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hi all,

 I want to add, none of the prepaid tier 3 carrier offers $15 plan anymore.  The cheapest they offer is $19, so the $18 plan is still better for monthly plan on any prepaid carriers.  Of course if you see the $18 1GB plan, change it, it is better than stuck with 250Mb or 500Mb with the same price

[DPyro]

If their plan was for me to cancel my plan, they've succeeded.

[Hawkeye1315]

For those wondering about the CRTC's min $15 plans, that is for postpaid only. PM is prepaid and is subject to other minimums. See the table here: https://crtc.gc.ca/eng/phone/mobile/occa.htm.

And to be clear, the CRTC mandates that the minimum postpaid plan include 250MB of data with no overage charges. Basically, it means you're better off with the minimum postpaid plan if you don't need more than 100 mins of outgoing calls...but you'd have to switch to another (postpaid) carrier and you might have to ask for the min plan specifically as they are not mandated to advertise the plan.

[Hi_Panda]

As like everyone here, I'm getting tired of all the changes that have been happening in such a short time span. This price hike is a real kicker especially for my type of usage. 

Does anyone know what will happen to subscription add-ons if you try to switch your plan on PM? Do you loose everything?

[slusagm]

hi @ORNGNBLK 

but those $35 Canada-US roaming plan are better deals compare with others.  Try promote your friends for that

[slusagm]

@user100001 try login again using browser with Incognito mode.  From what we understand, people on $15 and $13 plan will see the $18 deal

btw, those on $13 , are you seeing the price hike too?

[ORNGNBLK]

@Handy1  This is not a surprise, but still unfortunate news. I’ve relied on Referrals to help me lower my bill, but now it’s harder than ever to get folks to switch to PM when the plan offerings and benefits (anniversary and %back) are dwindling.  Thanks for posting. 

[slusagm]

yes, it is true!!

@Grinch @Handy1  @Nezgar  anyone has the $15 - 500MB plan with 4G also get that notice?

[Dd12]

It's the 500mb plan with 100 minutes for hong kong china etc. and canada wide minutes. 

I see $18 for 1gb, but this is such a horrible way to do business. 

[user100001]

I also recieved this text saying they are increasing my $15 plan to $18. Dont see any existing $18 dollar plans in AB, only ones that start at $20 (see attached image).

Having been through similar experiences with Koodo, now Public Mobile, Telus is the ultimate slumlord. Do we really believe that these costs they are putting onto consumers are the costs of inflation and infrastructure? The way Telus runs Public Mobile is like a form of indentured servitude for the customer and to be honest the diminishing returns of 'points' or 'contests' to incentivise our participation around a false sense of community is nauseating.

The lack of transparency in justifying these increases is appalling. Where are the regulators?

3 dollars here, 3 dollars there adds up, so we shouldnt be so naive as to assume that this is just the cost of doing business. I dont know about any of you, but this cost of living stuff is about to get real for the average consumer just trying to get by.

Telus made $20.4 billion CAD in 2024! 

i think its important to recognize that these tactics of the recent increases are part of how they fill those coffers. 

[Grinch]

But is this true!!! TEXT was from 4011 yet does not show in my usage of numbers called and texts etc. 

[slusagm]

hi @Nezgar 

you should do that before the $18 is gone

[Nezgar]

Well this sucks, I have 4 plans on the $15/500MB level. If they're going up to $18 (+911 fee) then might as well just switch to this $18 for 1GB at the same price at that point.

 

[hTideGnow]

hi @umnikke8 

as far as I know, it is not a $3 hike for everyone.  Only the $15 plan is affected by the hike

[Yummy]

How can you be sure 'other' plans are safe????

[hTideGnow]

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@aa23 wrote:

Hi,

You are changing my current plan from 15/month to 18/month starting October 30 without me asking for the change. Are you allowed to do that?

@Dru_PM 

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hi @aa23 

did you ever ask if your hydro company is allowed for price hike?

i know it is upset , but of course they are allowed.  

Best way to get the money worth, change to the $18 1GB plan while it is still available

[aa23]

Hi,

You are changing my current plan from 15/month to 18/month starting October 30 without me asking for the change. Are you allowed to do that?

@Dru_PM 

[Seth0]

I've seen it gone as a plan option on their website for a while but they never forced me to switch plans till now.

This sucks 😞

[Dd12]

I just received the text and i'm deeply shocked as to why its increased without any information, I thought our plans was safe.. if they are allowed to just flip the switch and increase it like this, whats the point of even being with public mobile in the first place when other carrier plans are safe? 

[Sansan]

Give it 6 months and it will go up for sure. 

[slusagm]

@kairyu tried that and not very good service

and not all provinces can subscribe still, I think

[hTideGnow]

not a good news for the $15

but unless you change to those annual plan offers by some carriers, the other tier 3 carriers do not offer any plan $18 or less.  So, the best approach to this is to change to the $18 with 1GB, same price after the price hike but more data

@umnikke8  yes, schedule change to it before it goes away

@Handy1  unless you change to the annual plan one from the other carrier, the other tier 3 do not offer Wifi calling and their basic plans are $19 and above.  So, the $18 plan 1GB is still better among tier 3 even without Wifi calling

[umnikke8]

I see a $18/1G plan option available, that would be better value, but is it going to go up too?