Of course, the app and website are currently in maintenance mode, but, if... IF the offerings are the same now as this morning, then there is a $ 19.00 4G plan with 1 GB available to me, and, let us hope, other current subscribers. If so, could those on the $ 25.00 3G 1 GB plan not switch to it to save $ 6.00? Is it that they can see how much they are paying, but don't know how to get a better deal?
I think the whole idea behind switching us to Points is to increase revenue. If they threw us a bone, that would negate the increase somewhat, possibly completely. If PM takes away $ 5.00 in Rewards, then allows a switch to a $ 5.00 cheaper plan, they got nothing.
I limped along on the $ 15.00 250 MB plan for over two years by turning my data on when necessary. My plan was free for over two years. I then switched to the $ 34.00/50 GB plan, then to the $ 25.00/20. I am losing $ 4.92 a month in discounts, but saving $ 9.00 on the plan. Granted, if the Rewards were still in effect, I'd be saving even more, but my current plan may not have been offered. It may be that the reduced price in offerings is meant to off-set the Rewards losses, but we'll never know what might have been. Perhaps plan prices may not have come down so much if Rewards remained in effect. Reception, coverage, total expense after 5% back, 10 loyalty points, and any referral points, plus past free service all combine to make it worthwhile to me to stay.
So many people here talk about loyalty to customers who've been with PM all these years, people who must have gotten significant rewards, or there would be no reason to be upset. Does not the reverse apply? What about our loyalty to PM, to stay after this switch resulting in an increase, after all the discounts we got? I have never received a notification from PM saying my plan price was increasing. My payment increased only if I changed to a more-expensive plan. When available, I have been able/allowed to switch to a cheaper plan. If everyone continued to stay on whatever current plan, at the same price, the only increased revenue would be if more customers subscribed. How many businesses don't raise their prices, expecting to only sell more of something at the same price? My facility rent has increased from $ 196.00 in 1999 to $ 1,656.00 now - an ~ 746% increase in 25+ years, but the unit size is about 500% bigger, a lot more than I need. That's a separate issue, but it was all I could find at the time. My rates have gone up only 460% in all that time.
I saved $ 403.20 (including taxes), minimum, just from the free two years. I have also saved significantly over the rest of the almost nine years. I am okay with giving something back. Who knows what the offerings will be in future?
