02-14-2019 09:36 AM - edited 03-18-2019 04:52 PM
*This offer has been extended to March 31, 2019.
*This offer is online-only.
Hey Community,
From February 14th until March 31st, 2019, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online.
Get the full scoop below.
Taking advantage of this promo is easy. Just follow these steps:
As a Public Mobile customer you need to:
Your friend will need to:
FAQs and terms and conditions are below. Happy referring!
-Public Mobile Community team
FAQs
Refer a Friend Promotion FAQs
Yes, you are. This means that you would receive one $25 credit for being referred. Then, after activating with Public Mobile, you are eligible to take part in this promotion as a referral sender and earn $25 Refer-a-Friend credits during the promotional period. Learn more here.
2.I am a Legacy customer. Am I eligible for these rewards?
Legacy customers are not eligible for rewards. However, Legacy customers’ referrals are eligible for this offer, and can receive a one-time $25 account credit.
To learn more about Reward eligibility and Rewards,visit publicmobile.ca/rewardrules . If you would like to take advantage of this promotional offer, our support team can help you switch your plan to one that is currently available.
3. As the referral receiver, am I eligible for the ongoing $10 Refer a Friend Reward credit, as well as this $25 Refer a Friend credit?
No, these credits are not stackable. Instead, you will receive a total of $25 via an account credit, rather than the ongoing $10 Refer-a-Friend Reward credit.
4. When does this promotion end?
This promotion will end March 31, 2019 11:59PM ET.
Terms and Conditions
Referral sender (current Public Mobile customer) |
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Referral receiver (your friend) |
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OTHER
TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of you referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations.
TELUS may end the promotion or change any of the terms at any time, without notice and without obligation to award any promotion.
PRIVACY
Your privacy is important to TELUS. We have a long-standing policy of protecting the privacy of our customers in all of our business operations. Please visit telus.com/privacy for more information on the principles that govern the collection, use and disclosure of personal information. These principles reflect our continuing commitment to protecting our customers' privacy.
03-15-2019 10:10 AM
@4siu wrote:I received $1 friend referral fees but not the $25 bonus credit, What's going on?
Is it more than 72 hours that you activated your sim card? Did you activate online at home?
If YES for 2 questions...it can be a problem and you can write a message to the moderator here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437. Waiting time is few hours to 2 days...
03-15-2019 10:07 AM
I received $1 friend referral fees but not the $25 bonus credit, What's going on?
03-15-2019 08:09 AM
@Bigal09 , the sims are available in Walmarts, Wow Boutiques, K-Mobile, London Drugs, and The Mobile Shop.
You still have time to get a sim, and a referral, and to activate before the end of the promotion.
03-15-2019 12:11 AM
Just came here today and just seen the 25 $ promo ends soon guess have to wait until next promo .
03-14-2019 11:28 PM - edited 03-14-2019 11:29 PM
@zoslick wrote:By Superstore, do you mean Real Canadian Superstore? Thanks!
Yes, that it what the person means. rcss sells Public Mobile sims.
03-14-2019 11:28 PM
Yes the mobile shop inside Real Canadian Superstores. They will sell you a sim card without activiting it.
03-14-2019 11:26 PM
By Superstore, do you mean Real Canadian Superstore? Thanks!
03-14-2019 11:21 PM
You can go to any Superstore and get one.
03-14-2019 10:11 PM
Hello, which Superstore did you purchase your SIM from? I would like to get one soon, thanks!
03-14-2019 09:57 PM - edited 03-14-2019 10:01 PM
That makes much more sense now. I read your earlier message, and I thought that you had the Public Mobile brand ownership mixed up. It's is unfortunate that you had some difficulties purchasing a sim card. I'm happy that you were able to find one.
03-14-2019 08:38 PM
No sorry there was an error. I went to the mall with my sister and we walked by the wow booth and Chatr booth. I went to the washroom and my sister tried to buy the card from Chatr and when I came out of the washroom they told me they wouldn’t sell her the card without activation. That Chatr kiosk doesn’t carry public mobile cards so anyway we went to superstore and bought it from there. No hassle.
03-14-2019 08:07 PM
@publicmobilesir wrote:I went to a Chatr store (not Walmart) and they won’t sell me the sim by itself. He said he has to activate in store. This sucks. I refuse to not be able to buy a sim by itself.
That's really frustrating. Can you go to london drugs or wow mobile or K.mobile? And you can report this store to MARY here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 with the date and address of the store.
03-14-2019 08:03 PM
I went to a Chatr store (not Walmart) and they won’t sell me the sim by itself. He said he has to activate in store. This sucks. I refuse to not be able to buy a sim by itself.
03-14-2019 07:22 PM - edited 03-14-2019 08:26 PM
Please PM me with a referral code.
Thanks
Edit: Thanks guys, Got and used a referral. What a great Community!
03-14-2019 06:38 PM - edited 03-14-2019 06:45 PM
Please pm me need a code.
Edit: got a referral.
03-14-2019 04:13 PM
Good to know. Thank you
03-14-2019 04:10 PM
@Kind333 wrote:Can I buy the sim card on my local store like Walmart and active it at home, because I don't know how long the sim card will ship to my home?
Yes, but most suggest The Mobile Shop or Wow Mobile, London Drugs, since Walmart may not sell it without activating in-store.
03-14-2019 04:09 PM
@Kind333 wrote:Can I buy the sim card on my local store like Walmart and active it at home, because I don't know how long the sim card will ship to my home?
Sure, but only if they're willing to sell it. Someone people have had issues with stores refusing.
03-14-2019 04:08 PM
Can I buy the sim card on my local store like Walmart and active it at home, because I don't know how long the sim card will ship to my home?
03-14-2019 01:28 PM - edited 03-14-2019 01:33 PM
looking for referral. please pm, thank you.
edit: I can't seem to delete this post, but no longer need referall. thanks
03-13-2019 03:35 PM
@stonechucker wrote:
@Lieux wrote:First I would go to the store with the announcement on my phone..and a voice with persuasion... you can write a message to the moderator and explain what happened with the date and the store address to let them know here...https://productioncommunity.publicmobile.ca/t5/notes/composepage and write moderator_team in send to. Good luck.
@Lieux, going back to the store will do nothing for this customer as they've already been deceived by the store clerk, and will only get the $10 referral. Please stop giving instructions that are useless to the subscriber.
@steveh9970, unfortunately for your family member, neither of you will gt the $25 reward, as the clerk wasn't truthful with her. However, please have your family member direct a private message to @Mary_M with information about the particular store, so that Public Mobile can follow up and advise them of this error.
Understand what you are saying about information given etc...BUT centering out a member in a public forum to me makes no sense..people here try..whether right or wrong...as a leader in the forum..private message your issues..dont be little people for all to see...
03-13-2019 03:12 PM
nice, Im new was referred and when i get my sim and set up plan ill be sure and do this
03-13-2019 02:26 PM
@Lieux wrote:First I would go to the store with the announcement on my phone..and a voice with persuasion... you can write a message to the moderator and explain what happened with the date and the store address to let them know here...https://productioncommunity.publicmobile.ca/t5/notes/composepage and write moderator_team in send to. Good luck.
@Lieux, going back to the store will do nothing for this customer as they've already been deceived by the store clerk, and will only get the $10 referral. Please stop giving instructions that are useless to the subscriber.
@steveh9970, unfortunately for your family member, neither of you will gt the $25 reward, as the clerk wasn't truthful with her. However, please have your family member direct a private message to @Mary_M with information about the particular store, so that Public Mobile can follow up and advise them of this error.
03-13-2019 02:15 PM
@steveh9970 wrote:My family member went to store, and was going to buy a simcard and activate by herself to get $25 for each, the staff at superstore said that he could help her active online and promised her that she would get $25 credit. That was the story. After so many days both of use didn't see the credit. Can you advise whether we should go to the store to find the mobile agent? or public mobile can handle this case?
Thank you for your time.
Best regards,
I am sorry to hear that. I also did my activation in store and did not get the $25 credit. I got the usual $10 credit. So make sure you get at least $10.
03-13-2019 01:36 PM
@steveh9970 wrote:My family member went to store, and was going to buy a simcard and activate by herself to get $25 for each, the staff at superstore said that he could help her active online and promised her that she would get $25 credit. That was the story. After so many days both of use didn't see the credit. Can you advise whether we should go to the store to find the mobile agent? or public mobile can handle this case?
Thank you for your time.
Best regards,
First I would go to the store with the announcement on my phone..and a voice with persuasion... you can write a message to the moderator and explain what happened with the date and the store address to let them know here...https://productioncommunity.publicmobile.ca/t5/notes/composepage and write moderator_team in send to. Good luck.
03-13-2019 01:28 PM
My family member went to store, and was going to buy a simcard and activate by herself to get $25 for each, the staff at superstore said that he could help her active online and promised her that she would get $25 credit. That was the story. After so many days both of use didn't see the credit. Can you advise whether we should go to the store to find the mobile agent? or public mobile can handle this case?
Thank you for your time.
Best regards,
03-13-2019 11:45 AM
@steveh9970 wrote:To Who It May Concern:
I refered a family member a few couple days ago, why didn't I get $25 dollars. And my family member didn't get $25 either. Can you please advise?
Thanks.
Regards
Hi @steveh9970 Did your family member activate in store or online? The $25 offer is only for online activation.
03-13-2019 11:44 AM
@steveh9970 wrote:To Who It May Concern:
I refered a family member a few couple days ago, why didn't I get $25 dollars. And my family member didn't get $25 either. Can you please advise?
Thanks.
Regards
Did you activate online at home? Is it more than 72 hours? If yes for the 2 questions you can write a message to the moderator here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and explain your problem...waiting time is few hours to 2 days..be patient..
03-13-2019 11:42 AM
To Who It May Concern:
I refered a family member a few couple days ago, why didn't I get $25 dollars. And my family member didn't get $25 either. Can you please advise?
Thanks.
Regards
03-12-2019 11:23 PM
@59 wrote:I was refered to Public by a friend and received the 25 dollars
I have refered a friend and have not received the 25 dollars. Please advise me what to do to ensure that I receive the 25 dollar credit for the friend referral.
Thank you
When did your friend activate? It usually shows up within a day or two.
Did they activate online?
They could have entered your phone incorrectly.